Welcome to MD Clinics Pharmacy

Open Monday - Friday in Minden, LA

Welcome to your MD Clinics (MDC) Retail Pharmacy. We are here for you. Thank you for trusting us to serve you and your pharmacy needs.

The MDC Pharmacy Team is here to provide you with oral chemotherapy, supportive care medications, and other specialty prescription needs. Our goal is to provide you with continued care and to serve as an information resource.

We want you to achieve the best possible outcome and we pride ourselves on providing timely care. We truly care about you and are committed to partnering in your care plan. By entrusting your care to our pharmacy team, you can expect:

  • A pharmacy team specializing in oncology/hematology related medications
  • Assistance with insurance approval and obtaining financial assistance through nationally recognized programs
  • A team approach between board-certified oncology physicians, knowledgeable and experienced pharmacists, and oncology-trained nurses to educate, to monitor, to manage potential side effects, and to obtain optimal medication benefits
  • Quick turnaround time to ensure you can start your treatment promptly
  • Timely and thorough communication
  • Free and convenient delivery of your medications

Thank you for choosing MD Clinics for your healthcare needs. Let us provide you with the highest level of care and answer any of your questions along the way. We are here for you.

Sincerely,

Your MDC Pharmacy Team

Our Services

A full range of services to meet your healthcare needs

diabetes, blood sugar, diabetic

Diabetic Medications

Our resident Endocrinology team can review your medical history and current diagnosis to get you on a treatment to help you with your diabetes. If you already have your prescriptions and would like to transfer your script, we can help you fill it. 

DME Supplies

Need supplies ordered for you at home? We have a full range of supplies from pumps, diabetic shoes, walkers, wheelchairs, etc. Contact us today to inquire about our offerings.

Full Support

Rx Therapy Management
& Monitoring

Our Pharmacy team and Clinical Specialists can support your needs throughout your treatment to ensure a smooth, well-balanced care plan that meets your expectations.

Medication Therapy Management

In partnership with Outcomes MTM, our staff is trained by experts to look for opportunities to help you have a better treatment path.

Chronic Care Management

For Medicare patients with two or more chronic diseases, this is an additional service to provide care and care coordination between office visits.

Remote Patient Monitoring

We have a unique new program for our Medicare diabetes patients to offer blood glucose remote monitoring services. It's simple, patients will use a meter, upload their data to their chart, and our Care Team will review the data monthly to help patients understand their glucose readings to promote healthy goals.

Diabetes Education

We have a Certified Diabetes Educator on staff to help patients with education and resources to support our diabetic patients.

Hours of Operations

Hours

MDC Pharmacy is open Monday to Friday from 8:00 am to 4:00 pm. The pharmacy is closed Saturday and Sunday.

After Hours:

Urgent after hours’ needs should be directed to your clinic. It is the policy of the practice that patients will have access to medical (inclusive of pharmacy) support 24 hours a day, 365 days a year from a knowledgeable member of the medical care team. That care will be accessible via the normal practice phone number which seamlessly rolls to an after-hours call management group for proper handling after normal business hours. MDC Pharmacy will also be closed for the following holidays below. Please note, if a holiday falls on a Saturday, the Friday before will also be considered a holiday closure day.

Holidays:

MDC Pharmacy will also be closed for the following holidays below. Please note, if a holiday falls on a Saturday, the Friday before will also be considered a holiday closure day.

  • New Year’s Day
  • Good Friday
  • Memorial Day
  • July 4th
  • Labor Day
  • Thanksgiving Day
  • Friday following Thanksgiving “Black Friday”
  • Christmas Eve
  • Christmas Day

Your MDC Pharmacy Phone Number

(318) 239-4860 ext. 325

Prescription Process

MDC Pharmacy takes pride in providing a higher level of service than other specialty and mail-order pharmacies. Below are a few details of the prescription process that we would like you to be familiar with.

Insurance Coverage

Our dedicated and experienced Insurance Analysts will review your insurance coverage and help determine what benefits you have in order to determine the best treatment/medication regimen that meets both your health and financial criteria. This is a process we take very seriously, as drug selection is the basis of ensuring we provide accessible and affordable treatment plans.

Financial Assistance

We have a dedicated Financial Assistance specialist that will seek eligibility for copay cards, grants, and/or free medication(s). While we will make every effort to identify and secure resources, there is no guarantee that we will be able to obtain enough financial assistance to cover all of the potential charges related to your care. You are responsible for remaining co-payments. For your convenience, we accept cash, checks, and most major credit/debit cards. Payment is expected at the time of service.

Medication Counseling

Once the medication is approved and payment has been received, a clinical pharmacist will contact you regarding medication counseling and help coordinate pick up. Usually prescriptions can be picked up immediately after your doctor visit and treatments will be scheduled as soon as possible. Personalized medication counseling will include the benefits of taking the medication prescribed by your MDC provider, proper instruction for medication(s) administration, side effect management, and instructions regarding how to report adverse drug reactions to our clinical pharmacists, if needed.

Adverse Reactions

To report adverse drug reactions, please call the pharmacy at (318)-239-4860 ext. 325 and ask for the pharmacist in charge.

Disposal of Medications

If you have medication that is no longer needed, please follow any specific disposal instructions on the drug label or patient information that accompanies the medication. Do not flush prescription drugs down the toilet unless this information specifically instructs you to do so. When in doubt about proper disposal, please reach out to us. Please take advantage of community drug take-back programs by contacting your city or county government for more info.

For instructions on how to properly dispose of any unused/expired medication, patients are advised to contact our pharmacy or visit the FDA website for more information: https://www.fda.gov/consumers/consumer-updates/where-and-how-dispose-unused-medicines

Placing an Order:

MDC Pharmacy allows patients to place an order for medication by merely calling the pharmacy at (318)-239-4860 ext. 325.

Refill:

For medication refills, contact the MDC Pharmacy at 318-239-4860 ext. 325. Patients must have the prescription number (located on the bottle) to request a refill. For refills, we will make every effort to call you to set up pickup before your medication runs out. If we are not able to contact you after three (3) attempts, we will notify your MDC provider. To prevent unnecessary delays in your treatment, please contact us at least five (5) days before your medication supply runs out.

Status Check:

For medication status, contact MDC Pharmacy staff at 318-239-4860 ext. 325 Prescription Substitutions: Prescription substitution occurs when the insurance company prefers generic drugs over the brand name drugs (typically, due to reduced prices or insurance coverage). If a substitution is preferred, the insurance company will notify the pharmacy staff before the prescription is filled, and we will inform the patient of any change requests.

Transfer a script:

If patients want to transfer their prescriptions to and from MDC Pharmacy, they are advised to contact the pharmacy staff and provide them with their desired pharmacy's name and phone number.

Medication during Emergencies/ Disaster:

In case of any unforeseen emergencies or disasters, including fires, hurricanes, tornadoes, or a community evacuation, our goal is to continue pharmacy services to our patients. In the event of an emergency, patients are advised to contact pharmacy staff to ensure they have adequate supply during the emergency state duration.

Recalls:

MDC Pharmacy stays abreast of all recalls that could impact its patients. In the event of a drug recall, pharmacy staff will reach out to patients who are affected.

Access to Medications:

Having access to a medication when patients switch their insurance, prescription networks change plans, or the pharmacy is out of stock is vital to MDC Pharmacy. It can involve transferring the patient's prescription to the covered network or finding alternative treatment therapies under their plan. MDC pharmacy staff remains committed to helping patients evaluate their options, so there are no treatment gaps.